Empowering Leaders
Elevating Customer Experience
Investing in the customer journey from the start can save your company thousands of dollars down the line. When you work with me, I’ll help you lay the groundwork for a customer-focused organization that grows alongside your business.
In addition to consulting, I also offer coaching services for individual contributors or those leading teams to help you sharpen your skills for professional growth.
What Leaders Have Said
“Under Meg’s guidance, our support team has thrived. She cultivates an environment where vulnerability is seen as a strength, and everyone is encouraged to show up as their authentic selves. This culture has not only improved our support services but also enriched our entire organization.”
— Daniel G. COO
“Meg strategized on improvements (both incremental and long term) and easily brought teams together to champion the changes that needed to be made and then drive that change.”
— Monica R. Head of Operations
“Meg’s influence is evident in the customer-obsessed, culture, mission, and values of our origination. She takes the time to think critically about problems and comes prepared with possible solutions, seeking input from others before making a decision.”
