With a deep passion for empowering individuals and teams, I bring 10+ years of experience in coaching, mentoring, and scaling teams to help early to mid-size startups excel in customer success, support, experience, and operations. My journey in the startup world has taken me from building high-performing teams to implementing innovative solutions that drive customer satisfaction, increased revenue and long-term customer loyalty.

Born and raised in San Diego, CA, I currently reside just outside of Boston, MA as of summer of 2024. I am a mom to a spirited toddler son and can be found baking sourdough, hiking with my husband, or attempting to perfect my daily cappuccino when not in front of the computer. I believe in bringing the same warmth and compassion to my clients that I do to my personal life.